ACE Peripherals offers a number of services for your business. Please view some of our services below or contact us for more information.
Maintenance and Repair
ACE Peripherals offers factory-authorized service and repair for Auto ID equipments, Printers and Scanners. Our turn-around times for repairs are among the fastest in the industry. Examples of maintenance and repair services we provide include:
On-site repair: A factory-trained technician will arrive at your location within 24-72 hours of your service call, equipped with the parts needed to perform repair on the first visit. This service is available in Singapore, Thailand and Vietnam only.
Depot repair: Send your hardware to a convenient depot location specified by us; a repair expert will diagnose the problem and provide a free repair estimate. Your repair will be performed within 72 hours of approval. This service is available in Singapore, Thailand and Vietnam only.
Every repair includes guaranteed workmanship, realignment, testing and return to factory specifications utilizing only OEM parts.
Product service contracts: Optional extended service contracts can be purchased for a vast majority of our hardware products. Our product experts can help you with the right plan that will extend the life of your purchased product and help you minimize downtime. Our service contracts are also available for purchase on our website or on the phone when you purchase your hardware equipment.
Please contact us if you would like to purchase a service contract on a product you have recently purchased, or if would like a quote for equipment repair job.
Device Configuration and Custom Application Development
Any data terminal/mobile computer or scanner we carry can be shipped to you pre-loaded and pre-configured with the applications, software and settings of your choice.
If you need help developing a custom application for your data collection device, we have access to programmers who can meet your needs. We have worked with customers in different industries on developing custom applications that integrate seamlessly with their systems and infrastructure.
Please contact us about our custom configuration and application development services for Auto ID, Printer and Scanner products. We also invite you to view our market applications offerings to learn more about the ways in which we address the needs of businesses with custom solutions.