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Support Engineer/ Senior Tech Specialist [Singapore-Based]

Advertised: 19-DEC-13 | Closing Date: 18-JAN-13

Responsibilities

  • Provide technical assistance/consultancy for network, surveillance, data storage, printing, scanning and PC across multiple clients from business level to end user environment.
  • Perform level 1 helpdesk troubleshooting, level 2 remote troubleshooting for customers.
  • Provide hardware repair services and support for network problem, printer troubleshoot, desktop repair services.
  • Manage our in-house IT support for online portal.
  • Providing post sales maintenance support services to clients.
  • Work with cross-functional teams involving Sales, Pre Sales, Operations to provide excellence services to clients.
  • Post sales value-added services.

Requirements

  • GCE ‘N/O/A’ Level, Diploma or related disciplines with at least 1-2 years’ experience in the IT environment such as network, PC support in business level end users environment.
  • Good knowledge in Microsoft Window and Mac and Linux will be advantageous
  • Able to take initiative and work with minimum supervision.
  • A responsible, self-motivated, meticulous and resourceful team player with good initiative, good organizational and communication skills
  • Excellent customer service skills.

Please send in your full curriculum vitae with latest photo, stating current and expected salaries, contact details to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

We regret that only short-listed candidates will be notified.

 

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