|SynologyÂ® Encourages Users to Update as SynoLocker Ransomware Affects Older DSM Versions|
|Wednesday, 06 August 2014 00:00|
Synology has been investigating and working with users affected by a recent ransomware called â€śSynoLocker.â€ť Synology has confirmed the ransomware affects Synology NAS servers running older versions of DiskStation Manager, by exploiting a vulnerability that was fixed in December, 2013, at which time Synology released patched softwareÂ and notified users to update via various channels.
Affected users may encounter the following symptoms:
For users who have encountered the above symptoms, please shutdown the system immediately to avoid more files from being encrypted and contact our technical support here:Â https://myds.synology.com/support/support_form.php. However, Synology is unable to decrypt files that have already been encrypted.
For other users who have not encountered the above symptoms, Synology strongly recommend downloading and installing DSM 5.0, or any version below:
Users can manually download the latest version from ourÂ Download CenterÂ and install it atÂ Control PanelÂ >Â DSM UpdateÂ >Â Manual DSM Update.